Sales Solutions
Revenue-focused execution that turns prospects into loyal customers.
- Customer acquisition
- Retail sales support
- Sales strategy implementation
- Customer relationship management
Zenith Glow | Retail Customer Service & Sales Company in Ann Arbor
Growth that begins with a genuine connection.
Zenith Glow partners with nationally recognized brands to strengthen customer relationships and accelerate growth through personalized, face-to-face customer service and sales.
Ann Arbor
Based in Ann Arbor, MI
In-Person
Customer engagement
Paid
Employee training
Career
Growth opportunities
Ann Arbor, MI
Zenith Glow
In-person customer service and brand representation at retail locations across the Ann Arbor area — with paid training for every new team member.
About the firm
Meaningful connections that create lasting results.
At Zenith Glow, we help nationally recognized brands strengthen customer relationships through personalized, face-to-face interactions and exceptional customer service.
Our team specializes in customer acquisition, brand representation, retail sales support, product education, and customer engagement designed to help our clients expand their market presence while delivering an outstanding customer experience. We're committed to creating opportunities for individuals who are driven to learn, grow, and build rewarding careers — supported by comprehensive training, ongoing mentorship, and leadership development.
- Personalized strategies tailored to each client's goals and market
- Professional, face-to-face brand representation
- A culture built on integrity, professionalism and continuous improvement
Our Mission
Meaningful experiences, future leaders.
To create meaningful customer experiences while developing future business leaders through integrity, innovation, and professional growth.
Our Vision
A trusted leader in engagement.
To become a trusted leader in customer engagement and sales solutions by building strong client partnerships and career opportunities that empower individuals to reach their full potential.
Products & Services
Customized retail customer service & sales solutions.
Every service is tailored to the unique goals of our clients while maintaining a professional, customer-focused approach that supports sustainable growth.
Brand Representation & Retail Support
In-store brand representation and product education that help customers make informed decisions.
- Brand representation
- Product and service education
- Retail campaign support
- Customer engagement
- Customer experience support
Customer Engagement
Face-to-face interactions and demonstrations that deepen customer loyalty.
- Face-to-face interactions
- Product demonstrations
- Experience enhancement
- Retention support
Client Campaign Support
Day-to-day campaign execution and reporting that keep client programs on track.
- Retail campaign execution
- Client relationship support
- Customer acquisition support
- Performance tracking
- Retail sales support
Leadership & Team Development
Onboarding, coaching and mentorship that build tomorrow's leaders.
- Professional onboarding & training
- Leadership development
- Communication & service training
- Ongoing coaching & mentorship
Client Support
Dedicated account management and reporting for long-term partnerships.
- Customized campaigns
- Reporting & optimization
- Dedicated account support
- Long-term partnership development
What sets us apart
We develop people as much as we deliver results.
Rather than one-size-fits-all strategies, we combine professional brand representation, exceptional customer service, and data-informed sales to grow brands the right way.
- Personalized customer interactions and results-driven strategies
- Highly trained representatives and professional brand representation
- Consistent customer support and a leadership-focused culture
- Ongoing employee training and development
01
Integrity
We operate with honesty, accountability, and professionalism in everything we do.
02
Growth
Learning never stops — we encourage continuous personal and professional development.
03
Excellence
We strive to exceed expectations through quality service and exceptional experiences.
04
Teamwork
Success is built through collaboration, communication, and mutual respect.
05
Customer Focus
Our customers and clients remain at the center of every decision we make.
Our people
The team behind the results.
Zenith Glow delivers exceptional results through outstanding people. Meet some of the driven professionals representing our clients every day.
Careers in Ann Arbor
Now hiring: Retail Customer Service Associates.
Full-time, in-person W-2 positions in the Ann Arbor area — $16–$20 per hour based on experience and role responsibilities, with paid training. Our representatives work at designated retail locations, assisting customers, answering questions and educating consumers on products and services on behalf of our clients. Employees who demonstrate consistent performance may be considered for additional responsibilities as opportunities become available.
Answers
Frequently asked questions.
Everything you need to know about working with — and for — Zenith Glow.
Still have questions?What does Zenith Glow do?
We provide customer acquisition, brand representation, retail sales support, product education, and customer engagement for nationally recognized brands.
Where is Zenith Glow located?
Our office is located at 2723 S State St, Suite 300, Ann Arbor, MI 48104. You can reach us at (313) 738-7044 or hr@zenithglowinc.com, and we proudly serve clients throughout Ann Arbor and the surrounding area.
Are employees W-2 employees?
Yes. Team members hired for our retail customer service and sales positions are W-2 employees of Zenith Glow.
Where is the work performed?
Positions are in person and may include work at our Ann Arbor office as well as designated retail partner locations throughout the surrounding area.
How are employees paid?
Employees are hired as W-2 employees and receive an hourly base wage of $16–$20 per hour based on position, experience, and performance. Certain positions may also offer additional performance-based earnings. Any additional compensation applicable to a position is clearly explained during the hiring process and in the applicable job posting.
What products and services do employees represent?
Client campaigns may include consumer telecommunications, wireless, home connectivity, and related products and services. Team members receive campaign-specific product and service training before working directly with customers. Specific client assignments and product offerings may vary based on current campaigns and market needs.
Is training paid?
Yes. All new team members receive paid onboarding and role-specific training.
What industries do you serve?
We partner with organizations across retail, consumer services, telecommunications, and other customer-focused industries.
Do you offer entry-level opportunities?
Yes. Many of our positions are entry-level, and we provide comprehensive paid training.
Is previous experience required?
Not always. We value strong communication skills, professionalism, and a willingness to learn.
Is training provided?
Yes. Every new team member receives structured onboarding and ongoing coaching.
Are there opportunities for advancement?
We believe in promoting from within whenever possible. Employees demonstrating consistent performance may be considered for additional responsibilities as opportunities become available. Advancement depends on individual performance and business needs and is not guaranteed.
What is your company culture like?
Our culture emphasizes teamwork, professionalism, continuous learning, and leadership development.
How do I apply?
Visit our Careers page to view available opportunities and submit your application.
How long does the hiring process take?
Hiring timelines vary, but qualified candidates are typically contacted shortly after their application is reviewed.
Get in touch
Let's talk about growing your brand.
Whether you're a brand seeking new markets or a candidate ready to grow, we'd love to hear from you.
Location
Zenith Glow
2723 S State St, Suite 300
Ann Arbor, MI 48104
Serving Ann Arbor & surrounding cities
Phone
Business Hours
Monday – Friday: 9:00 AM – 5:00 PM
Saturday & Sunday: Closed